Chacott Washable Ball Case Lavander

Care and Handling Instructions

Please do not overfill the product or use it to carry excessively heavy items.
Dark-colored materials may transfer color to other items due to friction.
Light-colored materials may fade or change color when exposed to direct sunlight or strong lighting for extended periods and may show dirt more easily compared to darker colors.
Do not use volatile solvents such as benzine or thinner.
Avoid use and storage near heat sources, open flames, or high temperatures, as this may cause deformation, deterioration, or fire hazard.
Store in a well-ventilated place, away from high temperature and humidity.

Washing Instructions
This product is machine washable.

Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.

Delivery Time

• Prague: 0–1 business day
• Czech Republic: 1–3 business days
• International orders: typically 5–14 business days, depending on the destination country and shipping method

Please note that delivery times may vary due to customs procedures, local postal services, or seasonal demand.

Shipping Costs
Shipping costs are calculated at checkout and depend on your location and order size.
Once your order is shipped, you will receive a confirmation email with tracking information (if available).

If you have any questions about shipping to your country, feel free to contact us before placing an order.

Returns
You may request a return within 14 days of receiving your order.
Items must be:

• unused
• in original condition
• in original packaging

To initiate a return, please contact us by email and include your order number and reason for return. Returns sent without prior contact may not be accepted.

Refunds
Once we receive and inspect the returned item, we will notify you about the approval of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Non-returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons (if applicable, this will be clearly stated on the product page).

If you have any questions regarding returns or refunds, please contact us — we are here to help.